Third Party Reviews Reviews For Sport Clips Haircuts of Village @ West Oaks

Thanks Angel and Jennifer. I apologize for any hassle coming back twice. They cut very professionally and clean. Definitely will come back. ?

First and Foremost I will say I have been coming here for years. I've had many stylists and have found Sansinee to be the best there. For a good part of those years I have always requested Sansinee. Today with the store reopening post (quarantine regulations) I arrived 20 minutes after they opened and my issue was not how long the wait was to get the actual haircut but it was the system that was being used. The app is not fair to those that came in person to check in and wait patiently until their turn. I waited an hour and a half outside the storefront and then was told I could enter the store, and sanitize my hands since I was next... The first issue was they had disregarded my request for Sansinee and I had to wait slightly longer. As the person in the chair was finishing up with Sansinee I was informed that someone who had checked in the app had arrived and I would have to wait for them to go first... At this point I was already there I had no other choice but to pick the first available stylist and get a haircut I had waited months for. It's extremely disappointing especially because there was no apology or some sort of sympathy. I will not be returning as this is poor treatment of someone who has been going to you guys for many years. -$30 for a two hour wait, didn't get the stylist I requested, no apology

I asked for a low fade . I Even asked if they could fade good , ahead of time ....and they said yes , next thing you know I come out with no fade . Lady didn?t even line me up . Hair cut was over in 5 minutes... the only reason I tip was because lady was nice ... ruin my day ... I look hideous ?